Privacy Policy

At DigiCoLab - Digital Marketing Advisory, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and Victorian privacy laws, including the Privacy and Data Protection Act 2014 (Vic) where applicable.

1. Collection of Personal Information

We may collect personal information from you when you:

  • Visit our website.

  • Request a quote or service.

  • Contact us via our website, email or phone.

  • Subscribe to our newsletter or updates.

The information we collect may include your name, email address, phone number, and any other details you provide to us.

2. Use of Personal Information

We use your personal information to:

  • Provide and manage our services.

  • Respond to your enquiries and provide quotes.

  • Communicate with you about our services, offers, and updates.

  • Improve our website and services.

3. Disclosure of Personal Information

We do not share your personal information with third parties, except as required by law or when necessary to provide our services (e.g., with subcontractors). We do not sell your personal information to any third parties. We ensure that any third party we share data with complies with privacy obligations and does not use your information for unauthorised purposes.

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

5. Access and Correction

You have the right to access and correct the personal information we hold about you. To request access or correction, please contact us using the details provided below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our site. You can control cookie preferences through your browser settings, but disabling cookies may affect your use of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: hello@digicolab.com.au.